Ask the Programmer

James King and Steve Greenblatt welcome Eugene Dunn, Ecosystem Project Support Engineer at Q-SYS, to share how he has applied his affinity for problem-solving throughout his AV journey and programming focus.

Eugene Dunn can be found on LinkedIn https://www.linkedin.com/in/eugenedunn3/ or on the Q-SYS Communities for Developers https://developers.qsc.com.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.

James King and Steve Greenblatt welcome back Mark Franklin, Senior Director of Computing Services at Thayer School of Engineering, Dartmouth College, to go deeper into the technology of OpenAV, discuss its evolution to meet the needs of users and support staff, and share how it addresses many of the common needs of maintaining AV systems.

OpenAV can be found at https://github.com/Dartmouth-OpenAV/.

Mark Franklin can be emailed at mark.j.franklin@dartmouth.edu.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.

James King and Steve Greenblatt welcome Mark Franklin, Senior Director of Computing Services at Thayer School of Engineering, Dartmouth College, to discuss how the common approach to AV system design, programming, deployment, and management was not working for him and his team, leading to the creation and development of the "OpenAV" solution, an IT approach to AV systems.

OpenAV can be found at https://github.com/Dartmouth-OpenAV/.

Mark Franklin can be emailed at mark.j.franklin@dartmouth.edu.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.

James King and Steve Greenblatt welcome back Fred Loucks, Founder of Hyperscale AV, to elaborate on the need, business case, challenges, and successful approach to AV monitoring.

Fred previously appeared on episode 263.

Fred Loucks can be reached via email, fred@hyperscaleav.com, or on LinkedIn https://www.linkedin.com/in/fred-loucks/. Hyperscale AV can be found at hyperscaleav.com.

Fred's article Monitoring A/V Sucks can be found at https://www.linkedin.com/pulse/monitoring-av-sucks-what-you-can-do-hyperscaleav-fc6ec/

Fred is teaching a three-day class on AV monitoring at InfoComm26 called Applied Monitoring for AV Systems TD05 https://www.infocommshow.org/2026-sessions/applied-monitoring-for-av-systems?&filters.stream=design-and-integration-1&searchgroup=libraryentry-2026-sessions.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.

James King and Steve Greenblatt welcome Fred Loucks, Founder of Hyperscale AV, to discuss his AV journey, background in theater and show control, and his passion for effective monitoring solutions for the AV industry.

Fred Loucks can be reached via email, fred@hyperscaleav.com, or on LinkedIn https://www.linkedin.com/in/fred-loucks/. Hyperscale AV can be found at hyperscaleav.com.

Fred's article Monitoring A/V Sucks can be found at https://www.linkedin.com/pulse/monitoring-av-sucks-what-you-can-do-hyperscaleav-fc6ec/

Fred is teaching a three-day class on AV monitoring at InfoComm26 called Applied Monitoring for AV Systems TD05 https://www.infocommshow.org/2026-sessions/applied-monitoring-for-av-systems?&filters.stream=design-and-integration-1&searchgroup=libraryentry-2026-sessions.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.

James King and Steve Greenblatt welcome back Mike Krejci, Director of Programming for CTI, to discuss the value of being active and sharing his knowledge and experiences in online AV communities.

Mike Krejci was previously on episodes 261, 222, 111, 34, and 35. Mike can be reached on LinkedIn at https://www.linkedin.com/in/themikekrejci/, and CTI can be found at cti.com.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.

James King and Steve Greenblatt welcome back Mike Krejci, Director of Programming for CTI, to discuss the factors that contribute to selecting a programming language for a project.

Mike's LinkedIn article "How are we going to program this project?" can be found at this link: https://bit.ly/4chAS22.

Mike Krejci was previously on episodes 222, 111, 34, and 35.

Mike can be reached on LinkedIn at https://www.linkedin.com/in/themikekrejci/, and CTI can be found at cti.com.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.

James King and Steve Greenblatt welcome back guest John Smith, an AV Solutions Programmer at New Era Technology, to discuss how he has benefited from being active in the AV programming community and the tips he can share with others in similar positions.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.

James King and Steve Greenblatt welcome guest John Smith, an AV Solutions Programmer at New Era Technology, to share his AV journey from technician to certified programmer.

John Smith can be found on LinkedIn https://www.linkedin.com/in/jonathan-smith-cts-i-820173149/, and New Era Technology can also be found on LinkedIn https://www.linkedin.com/company/new-era-technology-us/.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.

In this episode of Ask The Programmer, hosts Steve Greenblatt and James King continue their conversation with Joe Way, Executive Director of Digital Spaces at UCLA and co-founder of the Higher Education Technology Managers Alliance (HETMA). This episode serves as a continuation of Episode 257, diving deeper into Joe’s work, transforming AV systems into part of a broader smart campus strategy.

Joe shares lessons learned from developing unified technology systems across a university environment and challenges AV professionals to rethink how they view their role. Rather than remaining siloed within traditional AV boundaries, Joe explains how AV professionals can play a central role in connecting systems across campuses, buildings, and user experiences.

The discussion explores how AV intersects with infrastructure, data, automation, and cloud technologies, and why expanding beyond the traditional definition of AV opens the door to greater innovation and influence within organizations.

Connect with Joe Way: LinkedIn:

https://www.linkedin.com/in/josiahway

HETMA: https://www.hetma.org

X / Twitter: @josiahway

Also, catch Joe on previous Ask The Programmer episodes 53, 54, and 113.

To join the conversation or have your question answered on a future episode, join the Ask The Programmer group on LinkedIn and post a message, leave a comment, or reach out to us @AV_JamesKing or @stevegreenblatt on LinkedIn, X/Twitter, or Bluesky, and be sure to include #AskTheProgrammer.

The Ask The Programmer podcast can be found at @AVProgrammerPod on X/Twitter or on Bluesky as @asktheprogrammer.